We are very sorry that there was a problem with your order! Our staff would be happy to help resolve the issue by making sure you receive the products that you ordered or otherwise come to an arrangement that you are happy with. Please submit a support ticket and include the order number along with a description of the problem and we will be in touch shortly.
Note regarding sealed TCG products:
Small tears, scuffs and separations at the seams of factory sealed product shrink wrap is completely normal and will not be grounds for compensation. All our products are sourced from official Canadian Distributors and we are in excellent standing with the parent companies of all Trading Card Games we carry.