If you have not received a shipping notification email and it has been more than 72 hours since you placed the order, you may need to contact us. Before doing so, please check your spam folder, and confirm that the order did not contain any pre-order products (you can view all of your orders by logging into your account on our website and clicking on your name. Pre-order products will have "Pre-Order" in the title).

If your order does contain pre-orders, the entire order will ship once all products are available. 

Otherwise, please submit a support ticket and one of our staff will investigate to get the order shipped as soon as possible.