As we work to improve the speed at which orders get shipped out, please be aware that we may not always be able to accommodate order merge requests.
If your existing order is on hold and awaiting the release of a pre-order item, simply place a new order with the item(s) you want to add, and select "In Store Pickup - Vaughan" as the shipping method for the new order. Then, email us at shipping@401games.ca with your old and new order numbers, and ask for them to be merged and shipped.
If your current order is NOT waiting for any pre-orders, we ask that you send an email to shipping@401games.ca confirming whether your order can still be modified before you place a new order, as we cannot guarantee your order will be caught before it ships. We recommend giving us a call at 905-660-4484 with any pressing or urgent requests, to make sure they are brought to our attention promptly.
Any applicable shipping charges will be refunded when the orders are combined.