When you click on your tracking number shortly after it is sent to you, it may indicate that there is no item associated with the number. This is perfectly normal and the information will update once the parcel has been picked up by Canada Post and scanned at one of their facilities. This usually takes no more than a day, however if Canada Post is experiencing delays, it is possible for it to remain in this status for longer. Please be patient and the tracking information will be updated as soon as possible.